Craftgate

Privacy Policy

This privacy policy ("Privacy Policy") informs you about the data processing carried out by CRAFTGATE TEKNOLOJI A.S. (“CRAFTGATE” or “Us”) for users (the “User“ or "Users") who visit our website (the "Website"). At CRAFTGATE we value your trust as a User and your privacy, and for this reason, we explain below how your data are being processed. If you have any questions or want to receive more information in this regard, you can write Us at: legal@craftgate.io

WHO IS THE DATA CONTROLLER?

Identity: CRAFTGATE TEKNOLOJI A.S.

Tax Identification Number: 2150553679 Erenkoy Vergi Dairesi

Postal address: Merdivenkoy Mh. Bora Sk. No:1 K:10 D:35 Nidakule Goztepe Kadıkoy/İstanbul

E-mail address: legal@craftgate.io

Telephone: 0850 255 1619

WHAT DATA IS PROCESSED IN OUR WEBSITE?

Personal data ("Data") is any information about an identified or identifiable natural person (the "Data Subject"). The Data that we process at CRAFTGATE comes from the information that you as a User provide when you fill in the forms that you will find on the Website, when browsing the Website and/or when requesting a product demonstration through the Website.

Please note that if you do not provide Us with the mandatory information, at CRAFTGATE we may be unable to attend to your query, request, or manage the Data processing.

As a User, you are responsible for providing accurate and updated Data. That is why, at CRAFTGATE we reserve the right to exclude from our services who provide false, incorrect Data or do so without due authorisation of the Data Subject, without prejudice of our right to exercise as many legal actions as appropriate.

FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?

We will process your Data for the following purposes:

  1. DEMO OF PRODUCTS.When you request a demo of any of our products, we may process your Data in order to manage the request and to be able to schedule it, as well as to comply with our applicable legal obligations. We will also use your Data to contact you in relation to the product or service demonstrated and to offer you additional information about CRAFTGATE related to it.
  2. BROWSING THE WEBSITE.By cookies and other technologies, we may perform measurements and statistically analyse browsing traffic, usability and your experience as a User on our Website. The installation and use of cookies depends on the configuration you make both in the cookie banner and through your browser.

WHAT ARE THE LEGAL BASIS FOR PROCESSING YOUR DATA?

At CRAFTGATE we may carry out the processing of Data for the purposes described above based on the following legal bases for processing:

For the demo of our products, the legal basis for the processing of your Data is the execution of pre-contractual measures and compliance with legal obligations.

Please note that, if you request a demo of our products, at CRAFTGATE we may also send you communications based on our legitimate interest in providing you with offers and information in relation to the product being demoed that we believe may be of interest to you.

For the processing of your Data regarding browsing our Website, the legal basis is the consent you give when you accept the installation of cookies and might revoke or configure at any time through the configuration panel. You can find more information about the use of cookies in our Cookie Policy.

Remember that you can revoke your consent at any time. You can also object to continuing to receive commercial communications in the manner indicated in the footer of each communication.

HOW LONG IS YOUR DATA KEPT?

Your Data are to be conserved for the period necessary for the purpose for which they were collected, and specifically:

  1. In relation to requests for demos of our products, at CRAFTGATE we will keep your Data for the time necessary to perform the product demo. Afterwards, in the event of a subsequent contract with Us, we will retain it for the duration of the contractual relationship and after its termination it they will be kept blocked during the conservation or limitation periods provided by law.
  2. In relation to Website browsing Data, we will keep your Data until you revoke your consent and at the latest within 2 years of when it was first created. In any case, information about web traffic is deleted periodically, so that at CRAFTGATE we will only keep anonymised statistical data of use (without identification of Users).

Once the Data is no longer necessary for the purpose for which they are processed, they will remain blocked for the sole purpose of meeting any responsibility or obligations that may arise from the Data processing thereof.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Your Data may be communicated to service providers who assist Us in carrying out our business, for example, IT tools, technical support services, payment providers, marketing tools such as HubSpot, etc.

Some of the suppliers mentioned above may have processing and/or support centres outside the European Economic Area (EEA). At CRAFTGATE we guarantee that, when your Data could leave the EEA, we will maintain the same level of protection based on compliance with the provisions of European Data protection regulations. In this sense, international Data transfers will be made (i) to countries with an adequate level of protection declared by the European Commission (ii) based on the provision of adequate guarantees (standard contractual clauses or binding corporate rules), or (iii) by virtue of the authorization of the competent control authority or other cases provided for in the regulations.

To receive more information about international Data transfers or to obtain confirmation or a copy of the guarantees used, you can contact us at legal@craftgate.io

In cases where it is necessary to comply with our legal obligations, the Data may be communicated to the Public Administration and the State Security Forces and Corps.

REGISTRATION AND MONITORING OF CORPORATE WEB SOCIAL NETWORK ACCOUNTS

In the case of the profiles that at CRAFTGATE we maintain in the different social networks linked from our Website, for example, through plugins or third-party applications, your Data may be processed under other privacy policies of the owners of said social networks.

The use of such plugins is voluntary. If you choose to use them, you will be authorizing the communication of your Data (IP address, browsing data) to the aforementioned social networks and at CRAFTGATE we will not be responsible for the subsequent processing that they may be carried out with your Data. We recommend that you visit the terms and conditions of use of these platforms prior to your interaction with our profiles in said social networks.

The profiles on the social networks linked from our Website have been created so that you know better our activity and offer different communication channels aimed at people interested in our entity and the services we offer.

SECURITY MEASURES

At CRAFTGATE we take special care to ensure the security of your Data. Your Data is stored in our information systems where we have adopted and implemented security, technical and organizational measures, to prevent any loss or unauthorized use by third parties, for example, our web portals use Https data encryption protocols.

WHICH ARE YOUR RIGHTS?

You can request confirmation about whether your Data are being processed and, if so, access them. Also, you can request the rectification of inaccurate Data or, where appropriate, request its deletion when, among other reasons, the Data is no longer necessary for the purposes for which it was collected.

In certain circumstances, it is possible to request the limitation of the processing of your Data, in which case at CRAFTGATE we will only keep it for the exercise of actions or the defence of claims.

You can revoke the consents given at any time. Once any given consent has been revoked, which will not act retroactively unless there is a legal provision that imposes this character, your Data may be conserved blocked during the limitation periods established by the applicable regulations.

Remember that you may also oppose the processing of your Data, particularly with respect to commercial communications, in which case at CRAFTGATE we will not process the Data, except for compelling legitimate reasons or for the exercise or defence of possible complaints.

To exercise the aforementioned rights, write to our Data Protection Manager, attaching a copy of your identity document, at legal@craftgate.io.

To help Us process your request, please indicate in the subject "Data Protection".

Likewise, if you have any questions regarding the exercise of your rights, before contacting the Control Authority, you can contact Us directly by writing to our Data Protection Manager and it will try to help you in the best possible way.

Finally, we remind you that you have the right to file a claim with the competent authority on Data protection (in Spain, www.aepd.es) in case you have knowledge or consider that a fact may involve a breach of the applicable regulations on Data protection.